How to Cancel Canva Pro Subscription in 2025

Canceling your Canva Pro subscription can save you $120-145 annually, but understanding what happens to your designs and Pro features is crucial before proceeding. Unlike some services, Canva preserves your designs after cancellation, though Pro elements will have watermarks. This comprehensive guide covers everything you need to know about ending your Canva subscription.

Understanding Canva Subscription Plans

Before canceling, identify your subscription type:

Individual Plans:

Canva Free: $0 (forever free)
- 250,000+ free templates
- 5GB cloud storage
- Basic design tools
Canva Pro: $14.99/month or $119.99/year
- 100+ million premium stock photos, videos, graphics
- Unlimited folders and storage (up to 1TB)
- Brand Kit with unlimited brand colors and fonts
- Background remover and Magic Eraser
- Resize designs with one click
- Custom templates
- Content planner

Team Plans:

Canva Teams: $29.99/month or $299.99/year for first 5 people ($10/month for additional members)
- Everything in Pro
- Team collaboration features
- Brand management and permissions
- Workflow approval features

Enterprise:

Custom pricing for large organizations

Primary Cancellation Method (Web Browser)

The most reliable way to cancel Canva Pro is through the website.

Step-by-Step Cancellation Process:

Navigate to Canva: Go to canva.com in your web browser
Log in: Sign into your Canva account
Access Settings: Click your profile icon in the top right corner
Select Settings: Choose "Account settings" from the dropdown
Go to Billing: Click "Billing & Teams" in the left sidebar
Find your subscription: Locate your Canva Pro or Teams subscription
Manage plan: Click the three dots (...) next to your subscription
Cancel plan: Select "Cancel plan"
Review retention offers: Canva may offer:
- Discounted pricing
- Free months
- Pause subscription option (up to 3 months)
Select reason: Choose why you're canceling from dropdown
Confirm cancellation: Click "Cancel subscription"
Verify status: Ensure your plan shows "Cancels on [date]"
Check email: Verify you received cancellation confirmation email

Important: You'll retain Canva Pro access until the end of your current billing period.

Mobile App Cancellation

If you subscribed through a mobile app, you must cancel through that app store.

iPhone/iPad (App Store):

If you subscribed through Apple:

Open Settings on your iPhone or iPad
Tap your Apple ID name at the top
Select Subscriptions
Find Canva Pro or Canva Teams
Tap Cancel Subscription
Confirm cancellation

Note: This only works if you originally subscribed through the App Store. The cancellation shows in Apple, not Canva.

Android (Google Play):

If you subscribed through Google:

Open Google Play Store app
Tap your profile icon (top right)
Select Payments & Subscriptions
Tap Subscriptions
Find Canva Pro
Select Cancel Subscription
Confirm

Note: Only works if you subscribed through Google Play.

Subscribed Through Canva Website:

If you signed up on canva.com:

You cannot cancel through mobile app settings
Must use the web browser method above
Use mobile web browser and follow desktop steps

Canceling Canva Teams

Teams subscriptions have additional considerations:

For Team Owners/Admins:

Remove all team members first (required before downgrading)
- Go to Billing & Teams
- Click "Members" tab
- Remove each team member individually
Follow standard cancellation process
Confirm all members removed before selecting "Cancel Teams"
Notify team about the upcoming change
Download shared designs if needed

Important notes:

Only team owners can cancel Teams subscriptions
All team members will be downgraded to Canva Free
Shared folders and designs remain accessible but with free tier limitations
Team permissions and workflows are lost

Downgrading from Teams to Pro:

Remove all team members
Downgrade subscription from Teams to Pro
You'll pay Pro pricing instead of Teams pricing

Canceling Free Trials

Critical timing for trials:

Free trials automatically convert to paid subscriptions unless canceled before the trial ends.

How to Cancel Free Trial:

Follow the same cancellation process as paid subscriptions
Cancel before trial expiration (usually 30 days)
Your trial access ends immediately upon cancellation
No charges if canceled before trial ends

Important: Unlike paid subscriptions, free trial access ends immediately when canceled, not at the end of the billing period.

What Happens After Cancellation?

Access and Features

During remaining subscription period:

Full access to all Pro features continues
Can create and edit designs normally
Brand Kit remains fully functional
All premium elements accessible

After subscription expires:

You keep:

Your Canva account
All existing designs
Basic editing capabilities
Access to free templates

You lose:

Access to 100+ million premium stock photos/videos/graphics
Background remover tool
Magic Eraser
Resize feature (one-click resizing)
Unlimited storage (reduced to 5GB)
Brand Kit full functionality (limited to 3 brand colors)
Custom fonts in Brand Kit
Content planner
Priority support

Your Designs and Content

Good news: Designs are NOT deleted

All your created designs remain in your account when you downgrade to Canva Free. However:

Designs with Pro elements:

Premium stock photos display with watermarks
Pro fonts may be replaced with free alternatives
Background-removed images keep transparency (if previously processed)
Magic Eraser edits remain intact

To keep Pro-element designs:

Download designs before cancellation in high resolution
Save as PNG or PDF while you have Pro access
Replace Pro elements with free alternatives before downgrade

Brand Kit Changes

Critical Brand Kit limitations after cancellation:

What you lose:

Access to more than 3 brand colors (free tier limit)
Brand logos
Custom/uploaded fonts
Multiple brand kits (if you have more than one)

What's saved:

Brand colors, logos, and fonts are saved but locked
You can view them but not use them in designs
Full access restored if you resubscribe

Workaround:

Manually apply saved brand colors using hex codes
Upload logos as regular images
Find similar free fonts

Storage Limitations

Storage reduction:

Pro/Teams: Up to 1TB
Free: 5GB limit

If you exceed 5GB:

Existing files remain accessible
Cannot upload new files until under limit
Consider downloading large files before cancellation
Move assets to external storage

Alternatives to Full Cancellation

Before canceling completely, consider these options:

1. Pause Your Subscription (Up to 3 Months)

Canva offers a subscription pause feature:

How to pause:

During cancellation flow, look for "Pause subscription" option
Available for up to 3 months
No charges during pause period
Auto-resumes after pause ends (unless you cancel)

Best for:

Temporary budget constraints
Seasonal business needs
Taking a break but planning to return
Testing if you miss Pro features

2. Switch to Annual Billing

Save money with annual subscription:

Monthly: $14.99/month = $179.88/year
Annual: $119.99/year (save $59.89)

Pros:

Same full access
Significant savings
One payment reduces billing friction

3. Downgrade to Canva Free Strategically

Use free tier with workarounds:

Free tier is sufficient if:

You don't need premium stock photos (use free stock sites like Unsplash, Pexels)
You can work with 3 brand colors
5GB storage is enough
You manually resize designs
You don't need background remover frequently

Supplement free Canva with:

Remove.bg: Free background removal
Unsplash/Pexels: Free stock photos
Google Fonts: Free fonts
Figma: Free collaborative design (for UI/UX)

4. Share Teams Plan Costs

For Canva Teams users:

Teams: $299.99/year for 5 people = $60/person/year
Much cheaper than individual Pro ($120/year)
Each member gets full Pro features

Best for:

Families
Small businesses
Freelance collectives
Content creator groups

Common Problems and Solutions

"I Canceled But I'm Still Being Charged"

Possible reasons:

Cancellation didn't complete (check for confirmation email)
Subscribed through both web and App Store (two separate subscriptions)
Final charge for completed billing period (expected)
Canceled but subscription shows "Cancels on [future date]" (access continues)

Action steps:

Check email for cancellation confirmation
Log into Canva → Settings → Billing & Teams
Verify subscription status shows "Cancels on..." or "Canceled"
Check Apple/Google subscriptions if applicable
Contact Canva support if charges continue after cancellation date
Dispute unauthorized charges with your bank

"My Designs Have Watermarks Now"

Why this happens:

Designs contain Pro-only stock photos
Pro fonts replaced with free alternatives
Premium graphics showing watermarks

Solutions:

Before canceling: Download all designs with Pro elements in high resolution
After downgrade:
- Replace premium elements with free alternatives
- Pay for individual premium elements as needed
- Resubscribe temporarily to download watermark-free versions

"I Can't Access My Brand Kit"

After cancellation:

Brand Kit limited to 3 colors only
Logos and custom fonts locked (but saved)
Full access returns upon resubscription

Workarounds:

Note hex codes of your brand colors before canceling
Download brand logos as images before cancellation
Find similar free fonts to replace custom ones
Use ColorPick Eyedropper browser extension to grab exact colors from saved designs

"I Deleted My Account Instead of Canceling Subscription"

Account deletion is permanent:

14-day recovery window
After 14 days, all data is permanently deleted
Designs, folders, uploads, teams — everything is gone

If within 14 days:

Contact Canva support immediately
Request account recovery
May be able to restore account

To delete account (if desired):

Go to Settings → Account settings
Select "Delete account"
Confirm with password
14-day grace period before permanent deletion

"Team Members Lost Access Unexpectedly"

When you cancel Teams:

All team members immediately downgrade to Free after billing period
Shared folders become restricted
Collaboration features disabled

To minimize impact:

Notify team well in advance
Download critical shared designs before cancellation
Duplicate designs to individual accounts
Document workflows dependent on Teams features
Coordinate alternative collaboration tools

Refund Policy

Important: Canva has a no-refund policy

No refunds for:

Subscription cancellations mid-cycle
Change of mind
Unused months on annual plans
Free trial conversions

Possible refunds for:

Incorrect billing errors
Technical issues preventing service use
Duplicate charges

How to request refund:

Contact Canva support through help center
Explain the specific billing error
Provide screenshots if applicable
Wait for support review

Better approach:

Use the 30-day free trial to test before paying
Cancel before renewal to avoid unwanted charges
Time cancellations strategically

Canva Alternatives

If you're leaving Canva permanently:

Direct Competitors

Adobe Express (formerly Adobe Spark)

Price: $9.99/month or included with Adobe Creative Cloud
Pros: Adobe integration, professional features, good stock library
Cons: Less user-friendly than Canva, smaller template library

Visme

Price: $12.25/month (billed annually) for Individual plan
Pros: Excellent for presentations and infographics, data visualization tools
Cons: Steeper learning curve, fewer social media templates

VistaCreate (formerly Crello)

Price: $10/month or $70/year
Pros: Similar to Canva, good templates, video animation
Cons: Smaller library than Canva, less intuitive interface

Venngage

Price: $19/month (billed annually)
Pros: Specialized for infographics, charts, and data visualization
Cons: Limited for other design types

Specialized Alternatives

Figma (UI/UX Design)

Price: Free for individuals, $12-15/user for teams
Pros: Industry standard for UI/UX, collaborative, powerful
Cons: Steep learning curve, not ideal for social media graphics

PicMonkey

Price: $7.99/month (Basic) to $12.99/month (Pro)
Pros: Strong photo editing, affordable
Cons: Smaller template selection

Piktochart

Price: $29/month (billed annually)
Pros: Great for infographics and presentations
Cons: More expensive, narrower focus

Budget-Friendly Options

Snappa

Price: $15/month or $120/year
Pros: Simple interface, good for social media
Cons: Limited features compared to Canva

DesignWizard

Price: $9.99/month
Pros: Large image library, video creation
Cons: Less user-friendly

Creatopy (formerly Bannersnack)

Price: $17/month
Pros: Excellent for ad design, animation features
Cons: Limited beyond advertising use cases

Free Alternatives

Photopea (Web-based)

Price: Free (with ads)
Pros: Photoshop-like interface, PSD support
Cons: Ads, not template-focused

Desygner

Price: Free tier available
Pros: Decent free templates
Cons: Limited features on free plan

Pixlr

Price: Free (with ads)
Pros: Good photo editing
Cons: Fewer design templates

When to Cancel vs. Keep Canva Pro

Cancel Canva Pro If:

You only design occasionally (less than monthly)
You can work within free tier limitations (5GB, 3 brand colors)
You've found a suitable alternative
Budget requires cutting expenses
You don't use premium stock photos regularly
You can use free stock photo sites

Keep Canva Pro If:

You design frequently (weekly or daily)
You depend on Brand Kit for consistent branding
You need background remover regularly
You require unlimited storage
You use premium stock photos extensively
Time saved by resize feature justifies cost
Your business/income depends on design work
You're on a shared Teams plan (very affordable per person)

Reactivating Your Subscription

Changed your mind? You can reactivate anytime:

Reactivation Process:

Log into Canva
Go to Settings → Billing & Teams
Click "Upgrade to Pro" or "Reactivate"
Select billing cycle (monthly or annual)
Enter payment information
Confirm subscription

Your data:

All designs remain intact
Brand Kit fully restored
Folders and organization preserved
Instant access to Pro features

Promotional offers:

Canva often offers discounts for returning users
Check for "Welcome back" promotions
May see first-month discounts

Frequently Asked Questions

Will I lose my designs if I cancel?

No, all your designs remain in your Canva account when you downgrade to Free. However, designs with Pro elements (premium photos, fonts) will display watermarks.

Can I get a refund?

No, Canva has a no-refund policy except for billing errors. Always cancel before your next billing cycle to avoid unwanted charges.

How long does cancellation take?

The cancellation process takes 2-5 minutes. Your Pro access continues until the end of your current billing period.

What happens to my Brand Kit?

Your Brand Kit is saved but restricted. You can only use 3 brand colors on the free tier. Logos and custom fonts are locked until you resubscribe.

Can I pause my subscription?

Yes, during the cancellation process, you may see an option to pause for up to 3 months instead of fully canceling.

What if I subscribed through Apple or Google?

You must cancel through the App Store or Google Play Store, not through Canva's website.

Will team members be notified when I cancel Teams?

No, Canva doesn't automatically notify team members. You should inform them before canceling to prevent disruption.

Can I reactivate later?

Yes, you can resubscribe anytime. Your designs, folders, and Brand Kit will be fully restored.

Important Things to Remember

Best Practices

Do:

✅ Download designs with Pro elements before canceling
✅ Save Brand Kit details (hex codes, logo files)
✅ Check for pause subscription option
✅ Verify cancellation confirmation email
✅ Consider annual billing for savings
✅ Notify team members if canceling Teams

Don't:

❌ Confuse account deletion with subscription cancellation
❌ Expect refunds for canceled subscriptions
❌ Cancel free trials thinking access continues (it doesn't)
❌ Forget to remove team members before downgrading Teams
❌ Assume premium elements will remain watermark-free

Documentation Checklist

Keep for at least 3 months:

Cancellation confirmation email
Downloaded designs with Pro elements
Brand Kit information (colors, fonts, logos)
Final billing statement showing no future charges
Screenshots of important shared designs

Conclusion

Canceling Canva Pro in 2025 is straightforward through your account settings, with the key consideration being what happens to your designs and Brand Kit elements. Unlike some services, Canva preserves all your designs, though Pro-only elements will have watermarks after downgrade.

The pause feature offers a valuable middle ground for temporary situations, and the generous free tier provides continued access to basic design capabilities. Whether you're permanently switching to alternatives or temporarily reducing costs, Canva's cancellation process is user-friendly and non-destructive to your existing work.

Want to optimize all your creative subscriptions? Track your Canva and other recurring payments with Vexly to manage renewal dates and identify cost-saving opportunities.