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Refund policy

Vexly offers a simple 30-day money-back guarantee on all purchases

30-Day Money-Back Guarantee

We want you to be completely satisfied with Vexly. That's why we offer a simple, no-questions-asked refund policy.

Our Promise

If you're not happy with Vexly for any reason, you can request a full refund within 30 days of your purchase. We won't ask you why - we'll simply process your refund.

How to Request a Refund

  1. Contact us within 30 days of your purchase date
  2. Reach out via Discord DM to @Vu Nguyen or use the in-app feedback form
  3. Include your purchase email address
  4. We'll process your refund promptly - usually within 1-2 business days

What Happens After a Refund

  • Your account will revert to the free trial (3 subscriptions)
  • You'll lose access to premium features like unlimited tracking
  • All your data will be preserved in case you decide to purchase again

Need Help Instead?

Before requesting a refund, consider reaching out for support. Most issues can be resolved quickly, and we're committed to making Vexly work for you.

We respond fast - usually within hours, especially for paying customers.